Privacy Policy

Last updated: 10 September 2026

This Privacy Policy explains what personal data MrJ Tech collects when you use this website, how we use it, and the choices you have. It applies to visitors, registered customers, and anyone who submits an order or trade-in request through the site.

1. Information we collect

• Account details: name, email address, phone number, and password (or your Google account identifier, if you sign in with Google).
• Order details: delivery address, items purchased, order value, and payment status.
• Trade-in details: device brand, model, condition, storage/RAM, photos or notes you provide, and your contact details for the trade-in.
• Communications: messages you send us, such as support emails.
• Technical data: basic information such as your device/browser type and session data needed to keep your cart and login working.

2. How we use your information

• To create and manage your account, and to authenticate you (including via Google sign-in).
• To process orders, arrange delivery, and provide order tracking.
• To process trade-in requests, including generating a provisional value estimate and following up on your submission.
• To send you status updates about your orders and trade-ins by email.
• To respond to support requests.
• To maintain the security of the site and prevent fraud or misuse.

We do not sell your personal data.

3. Google sign-in

If you choose "Continue with Google," we receive basic profile information from Google (such as your name and email address) to create or match your MrJ Tech account. We do not receive or store your Google password.

4. Cookies & similar technology

We use cookies and local browser storage that are necessary for the site to function — for example, to keep you signed in and to remember items in your cart or wishlist. These are not used to track you across other websites.

5. Sharing your information

We share personal data only where necessary to run the site and fulfil your order, including with:

• Delivery and logistics partners, to get your order to you.
• Payment providers, to process payment (MrJ Tech does not store your full card or mobile money credentials).
• Service providers who help us operate the site (for example, hosting and email delivery).

We do not share your data with third parties for their own marketing purposes.

6. Data retention

We keep account, order, and trade-in records for as long as your account is active and for a reasonable period afterward, to meet accounting, warranty, and legal obligations. You can ask us to delete your account data at any time, subject to records we are required to keep by law.

7. Your rights

Under the Kenya Data Protection Act, 2019, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain uses of it. To exercise any of these rights, contact us using the details below.

8. Security

We take reasonable technical and organisational measures to protect your personal data, including password hashing and access controls. No online service can guarantee absolute security, so please also take care to keep your own login credentials confidential.

9. Children's privacy

MrJ Tech's services are intended for adults able to enter into a purchase agreement. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be reflected on this page.

11. Contact us

For any privacy-related question or request, email support@mrjtech.co.ke.